Last updated: April 16, 2026
Please read these Terms of Use ("Terms") carefully before using the website at korapower.org, the Kora Power App, or any Kora hardware products and related services (collectively, the "Services") operated by Kora Energy Inc. ("Kora," "we," "us," or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.
These Terms constitute a legally binding agreement between you and Kora Energy Inc. By creating an account, placing an order, downloading our app, or otherwise using our Services, you confirm that you are at least 18 years old, have the legal authority to enter into this agreement, and accept these Terms in full.
If you are using the Services on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms.
We may revise these Terms at any time. We will notify you of material changes by posting a notice on our website or sending an email to the address associated with your account at least 14 days before the changes take effect. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms.
Certain features of our Services require you to create an account. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for more than 24 months after providing notice.
Placing a reservation or pre-order for a Kora product does not constitute a binding purchase contract until we confirm your order in writing. We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion.
All prices are listed in U.S. dollars and are subject to change without notice. Applicable taxes and installation fees, if any, will be disclosed at checkout. We are not responsible for pricing errors and reserve the right to cancel orders placed at erroneous prices after providing notice and a refund.
Kora products require professional electrical installation by a licensed electrician. Kora does not provide installation services directly. Lead times and shipping estimates are approximate and may vary. Risk of loss transfers to you upon delivery to the carrier.
Reservation deposits are fully refundable at any time prior to shipment. Once a product has been shipped, returns are subject to our Return Policy published on our website. Installed hardware may be subject to restocking and de-installation fees.
Subject to your compliance with these Terms, Kora grants you a limited, non-exclusive, non-transferable, revocable license to download and use the Kora Power App solely for personal, non-commercial use in connection with your Kora hardware. You may not:
You agree to use the Services only for lawful purposes and in compliance with these Terms. You must not:
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision.
The Kora Power App may offer you the opportunity to enroll your system in virtual power plant (VPP) or demand response programs. Participation is entirely voluntary. By enrolling, you authorize Kora to dispatch your battery assets within program parameters and to share relevant operational data with the program operator. You may unenroll at any time through the app. Kora makes no guarantees regarding the availability of programs, dispatch frequency, or any associated earnings or credits.
The Services and all content therein — including text, graphics, logos, software, data, and user interface elements — are owned by or licensed to Kora and are protected by U.S. and international intellectual property laws. Nothing in these Terms grants you any right to use Kora's trademarks, trade names, logos, or other brand features without our express written permission.
You retain ownership of any content you submit to the Services (such as account information or support communications) but grant Kora a worldwide, royalty-free license to use such content solely to provide and improve the Services.
Our Services may contain links to third-party websites or services. These links are provided for convenience only. Kora does not endorse and is not responsible for the content, privacy practices, or accuracy of any third-party websites. Your use of third-party services is governed by those services' terms and policies.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. KORA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Kora hardware products carry separate limited warranties as described in the product documentation included with your purchase. Nothing in these Terms limits or excludes any warranty that cannot be disclaimed under applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KORA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF KORA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL KORA'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO KORA IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain liability limitations. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Kora and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including any content you submit or transmit.
Before initiating formal legal proceedings, you agree to contact us at support@korapower.org and attempt to resolve any dispute informally. We will try to resolve most concerns within 30 days.
If informal resolution fails, any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by JAMS under its applicable rules, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction. The arbitration shall take place in Boston, Massachusetts, unless otherwise agreed.
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Suffolk County, Massachusetts.
We may suspend or terminate your access to the Services at any time and for any reason, including violation of these Terms, with or without notice. Upon termination, your right to use the Services ceases immediately. Sections 8, 10, 11, 12, and 13 shall survive termination of these Terms.
If you have questions about these Terms, please contact us:
Kora Energy Inc.